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Virgin Media
3D TV On Demand FAQs

Virgin Media 3D On Demand is part of our TV On Demand service.
It’s a great way to watch 3D content that will offer a choice of 3D films ready to watch whenever you want. There’s no subscription needed to get our 3D On Demand service, all you need is a 3D TV, a Virgin Media HD set top box, and HDMI cable and of course 3D glasses that are compatible with your TV.
To find out more click on one of the FAQs listed below:
What do I need to watch Virgin Media 3D On Demand?To view 3D content on your Virgin Media service you need the following equipment:
How do I set up my 3D TV to see 3D programmes? Once you have made sure you have connected your 3D TV to your set top box using an HDMI cable:
Where can I find 3D On Demand content? You can find and purchase 3D On Demand content in Movies On Demand. Press the 'Home' button on your remote, select 'Movies On Demand' then Virgin Media 3D.
How much will it cost? StreetDance 3D will be available at £5.99; it will be available to watch for 24 hours as many times as you like once purchased. Pricing for all future content will be announced in due course.
When does Virgin Media 3D On Demand launch? Virgin Media’s 3D On Demand launches on the 28th September with the movie StreetDance 3D.
How long will I be able to watch StreetDance 3D for?As with all of our On Demand movies StreetDance 3D will be available to watch as many times as you want within 24 hours once purchased.
If I buy 3D On Demand how will this show on my bill? This will appear on your bill in the same place as any other On Demand purchase under ‘Event Charges’.
What content is available in Virgin Media 3D On Demand? The service will launch with the movie StreetDance 3D and a short 3D trailer on 28th September. During October Garfield Pet Force 3D will be made available for customers and we’ll be announcing more content soon.
I don’t have a 3D TV – can I watch Virgin Media 3D On Demand? To be able to watch 3D content using your Virgin Media V+ HD or V HD set top box you do need a 3D TV, this needs to be connected to a Virgin Media HD set top box using an HDMI cable as well as the TV manufacturer’s glasses and 3D content.
Will 3D content be made available as HD or SD at the same it is made available through 3D On Demand? We will usually make available all formats at the same time, however there may times that there are exceptions to this.
Why does the EPG/User guide not display properly? When in 3D mode, the guide cannot be displayed properly because a 3D TV will attempt to convert the 2D guide into a 3D picture, this results in a blurred image of the channel guide. We recommend that you only switch your TV to 3D mode once you’re ready to watch 3D On Demand content.
I can see two identical pictures next to each other? Virgin Media 3D programmes are in ‘side by side’ 3D format, two identical pictures next to each other. If you see a ‘side-by-side’ picture check that that your TV is a 3D TV and if it is that you have set it to ‘3D mode’.
Will games and sport be available in 3D? Currently we will only be offering movie titles, but we are working with our providers to see what other types of content we could provide in the future.
Can I get the Sky 3HD channel? Currently the Sky 3D channel is only available to Sky customers.
Source: Virginmedia.com
It’s a great way to watch 3D content that will offer a choice of 3D films ready to watch whenever you want. There’s no subscription needed to get our 3D On Demand service, all you need is a 3D TV, a Virgin Media HD set top box, and HDMI cable and of course 3D glasses that are compatible with your TV.
To find out more click on one of the FAQs listed below:
- What do I need to watch Virgin Media 3D On Demand?
- How do I set up my 3D TV to see 3D programmes?
- Where can I find 3D On Demand content?
- How much will it cost?
- When does Virgin Media 3D On Demand launch?
- How long will I be able to watch StreetDance 3D for?
- If I buy 3D On Demand how will this show on my bill?
- What content is available in Virgin Media 3D On Demand?
- I don’t have a 3D TV – can I watch Virgin Media 3D On Demand?
- Will 3D content be made available as HD or SD at the same it is made available through 3D On Demand?
- Why does the EPG/User guide not display properly?
- I can see two identical pictures next to each other?
- Will games and sport be available in 3D?
- Can I get the Sky 3HD channel?
What do I need to watch Virgin Media 3D On Demand?To view 3D content on your Virgin Media service you need the following equipment:
- A 3D enabled TV
- Any Virgin Media HD set-top box (including Cisco V HD 4585, Samsung V+ 3110 and SA V+ 8300).
- An HDMI cable connected from the set-top box to the 3DTV
- 3D glasses which are compatible with your 3D TV.
- Content that is produced in 3D
How do I set up my 3D TV to see 3D programmes? Once you have made sure you have connected your 3D TV to your set top box using an HDMI cable:
- Set your HD 3D TV to ‘3D mode’ (check your TV's manual).
- Put on your 3D glasses, if your 3D glasses have batteries in them make sure they are turned on and working.
- Now sit back and enjoy ‘seeing things differently’
Where can I find 3D On Demand content? You can find and purchase 3D On Demand content in Movies On Demand. Press the 'Home' button on your remote, select 'Movies On Demand' then Virgin Media 3D.
How much will it cost? StreetDance 3D will be available at £5.99; it will be available to watch for 24 hours as many times as you like once purchased. Pricing for all future content will be announced in due course.
When does Virgin Media 3D On Demand launch? Virgin Media’s 3D On Demand launches on the 28th September with the movie StreetDance 3D.
How long will I be able to watch StreetDance 3D for?As with all of our On Demand movies StreetDance 3D will be available to watch as many times as you want within 24 hours once purchased.
If I buy 3D On Demand how will this show on my bill? This will appear on your bill in the same place as any other On Demand purchase under ‘Event Charges’.
What content is available in Virgin Media 3D On Demand? The service will launch with the movie StreetDance 3D and a short 3D trailer on 28th September. During October Garfield Pet Force 3D will be made available for customers and we’ll be announcing more content soon.
I don’t have a 3D TV – can I watch Virgin Media 3D On Demand? To be able to watch 3D content using your Virgin Media V+ HD or V HD set top box you do need a 3D TV, this needs to be connected to a Virgin Media HD set top box using an HDMI cable as well as the TV manufacturer’s glasses and 3D content.
Will 3D content be made available as HD or SD at the same it is made available through 3D On Demand? We will usually make available all formats at the same time, however there may times that there are exceptions to this.
Why does the EPG/User guide not display properly? When in 3D mode, the guide cannot be displayed properly because a 3D TV will attempt to convert the 2D guide into a 3D picture, this results in a blurred image of the channel guide. We recommend that you only switch your TV to 3D mode once you’re ready to watch 3D On Demand content.
I can see two identical pictures next to each other? Virgin Media 3D programmes are in ‘side by side’ 3D format, two identical pictures next to each other. If you see a ‘side-by-side’ picture check that that your TV is a 3D TV and if it is that you have set it to ‘3D mode’.
Will games and sport be available in 3D? Currently we will only be offering movie titles, but we are working with our providers to see what other types of content we could provide in the future.
Can I get the Sky 3HD channel? Currently the Sky 3D channel is only available to Sky customers.
Source: Virginmedia.com